FAQ

How do I purchase a suit that I see online?

KJC Suits is set up with a PayPal Shopping Cart. To purchase a suit you see online, simply enter the size and color you wish to purchase then click "Add to Cart". This will add your selection to the PayPal Shopping Cart. Click Continue shopping if you wish to add more items. After you have selected all of the suits you wish to purchase, click "Checkout" on the shopping cart, enter your zip code to add shipping cost and choose your payment option.

How do I find a product?

You can find a product by clicking on the Catalog menu on the home page. Choose your catalog and it will bring you to the items available in that category. You will then be able to view all designer suits for women or men designers’ catalogs.

How do I sign up for the promotions?

At the top right of the home page, you will see the words, Sign Up For Our Newsletter. Just click on it and you can sign up for a newsletter and any future promotions.

How do I get your CLEARANCE items?

Our special deals, rock bottom suits prices, rock bottom hat prices and ladies promotional items sell out as quickly as we post them. If you see any item you like on any of these web pages, place your order immediately.

What Does the term “True to Size” means?

True-to-size means the designer cut their suits according to the US standard size – sizes are really the size they call it, neither a big fit nor a small fit - perfect fit according to the size chart. So if your measurement falls in U.S.A size 8, then size 8 should fit you.

When are orders shipped?

Most orders are shipped the same day they are placed. Some orders may take up to 5 business days for processing before they are shipped.

Can you deliver an order the next day?

No, we do not do overnight delivery. Please allow 2-7 business days for delivery.

How do I know if my order has been shipped?

Your tracking information will be sent to you once your order is shipped.

What types of payments do you accept?

We use PayPal for our processing and PayPal accepts Visa, MasterCard, Discover, and American Express. If you open a free PayPal account of your own, you can pay with a personal check.

Do you have Layaway?

At this time we do not have layaway.

What if I get the outfit and it doesn’t fit or if I am not satisfied with my order?

Simply return it and exchange it for the right size – one time exchange. See our return/exchange policy for details.

How can you offer prices lower than retail stores?

We deal directly with manufacturers and negotiate factory direct pricing. We are an internet-based company which helps to reduce a lot of overhead. Low overhead mean fantastic prices for you!

How can I track the status of my order?

After your order is shipped, you will automatically receive an email from KJC Fashions with your tracking number. You can then go to the courier’s website (UPS, USPS, FedEx) and use your tracking number to check your order.

How do I get a catalog?

We do not have a physical catalog available. All of our products are available on our website.

Can I visit your local store?

We do not have a store open to the public. We are an internet-based business.

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