Company Policies
The Urban Source
We Thank You and want to make every effort to make ordering a positive experience.


702-631-1901 visit too..


Order Processing:
In-Stock orders will typically be shipped within one business day of order processing. If we can ship it out the same day, we will. Out of Stock orders will typically take less than 5 days for us to acquire the item from the Manufacturer. In the event that an item is no longer available, we will notify you as soon as possible.

Shipping Damages:
Shipping damages must be claimed within 15 days from delivery date of merchandise. Customer is responsible for all return shipping charges of returned item. You may return any DAMAGED ITEM for an exchange with the tags attached in the original condition.

We recommend you send your return via an insured carrier. We are not responsible for lost returns.

Thank You
Call Dee for help resolving any problems 702-631-1901 Tuesday - Saturday 11- 6pm pacific